Business Management

Increasing Client Retention
May 25, 2016 at 12:19 pm

"A 5% increase in client retention can increase a company’s profitability by 25-95%." This may sound liked a bold statement, but let’s breakdown why committing to Net Promoter Surveys drive the client retention process.

Do You Know WHY?
May 23, 2016 at 9:40 am

If you're a business owner or manager, you've no doubt interacted with seemingly intelligent people, with much expertise and impressive backgrounds; people with certain "know how," but who don't seem to get the WHY of an obvious situation.

The Week That Was With Julie G (5/16/2016)
May 20, 2016 at 1:57 pm

This week Julie Greenbaum highlights industry news from Printing Industries of America; HP Inc.; Graphco; and Worzalla Publishing (Heidelberg, Manroland Web Systems, Sappi Fine Paper).

PIA: Overtime Exemption Classifications Under the FLSA Have Changed
May 18, 2016 at 1:15 pm

Michael Makin, president and CEO
 of Printing Industries of America, delivers a message to association members on a major announcement from the United States Department of Labor (DOL) on major alterations to the overtime exemption classifications under the Fair Labor Standards Act (FLSA). "These changes have dramatic ramifications for all employers and it is strongly advised that you familiarize yourself with them as they may affect your budgeting for 2017," says Makin.

How Charged Up Is Your Battery?
May 18, 2016 at 9:44 am

If you never get your personal battery (mind and body) fully charged into the green zone, your stamina and effectiveness can take permanent hits, and you will likely find yourself more easily drained and back in the red and yellow zones. Once there, the possibility increases for you to be impatient and imprudent in your leadership, decision making and personal relationships.

Youth in Print Scholarship: The Industry's 'Best Kept Secret' for the Future of Print
May 16, 2016

Parent company of Printing Impressions, NAPCO Media, partnered with the Electronic Document Scholarship Foundation (EDSF) to create the Youth in Print Scholarship. The scholarship was designed to give students interested in printing, Web page management, information technology and e-commerce the opportunity to pursue an education in the concentration of their choice.

The Week That Was With Julie G (5/9/2016)
May 13, 2016 at 3:17 pm

This week Julie Greenbaum highlights industry news from Imagine! Print Solutions; Cenveo Inc.; InnerWorkings Inc.; Premier Press and Ad-Mail; and ColorGraphics Seattle, a Cenveo company (Heidelberg, Mitsubishi, Sappi Fine Paper, West Linn Paper, Neenah Paper).