Poor customer service is inexcusable, even when the customer is being a bit unreasonable. The underlying problem could be complacency.
Britons voted to exit the European Union — a.k.a. Brexit — and the ripple felt in the global financial markets could impact printers.
The example of Quad/Graphics and GPO illustrates the need for security/chain of custody measures to be followed closely.
An event culture that has sprung up in our industry. Will the more specialized shows nudge out broader-scoped events?
Your magazine needs you! Looking for interview subjects to discuss crossover points for digital cutsheet and sheetfed offset printing on short-run static jobs. Please drop Erik Cagle a line at firstname.lastname@example.org if you're interested in participating.
I am looking for contributions from you for my latest masterpiece—diversification opportunities beyond ink on paper. Have you recently (last five years) added non-printing products and services? Categories include mailing/fulfillment, marketing services, database/list management, call centers, online storefronts, promotional products, etc. E-mail me at email@example.com if you would like to participate.