A fast food chain offers something that all of us can do a better job of in our organization.
Perception IS Reality
Imagine a blank sheet of paper. It is fresh, clean, and crisp. We can do whatever we want with it. We can ball it up. We can scribble all over it. We can take notes. We can tear it in half. We can make a paper airplane. The possibilities are endless. The only limit is your imagination. Okay, so here we go.
In teaching a university-level class, I was exposed to a great book by Laurie Beth Jones titled "Jesus, Entrepreneur." I am going to take one idea from the book and elaborate on it here. To me, this idea made me think of communications and decision making in a new light. Let’s discuss the "SHALT" rule.
Do you want to sell more? Do you desire to be more successful? Do you want to communicate more effectively? Then you have to become a great listener. Yes, that is right. We must learn to quit talking and start listening. If you have lost sight of the importance of listening, let’s review.
You have likely heard the expression (as noted in the title of this post) at some point in your life.
This week’s challenge is going to make you squirm. It always does. I do this with printing and related companies around the country.