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Print Professionals blogger

Print Confessions

By Graphic Arts Professionals

About Print

Print Confessions is brought to you by Bill Farquharson and Kelly Mallozzi. Each week, read the thoughts of a different graphic arts professional who will share a point of view that can only be written anonymously, and then join in the conversation by posting a comment.

Thank You, Fellow Printshop Owners!

I would like to send out a sincere and resounding “THANK YOU!” to my fellow print shop owners. You are probably down the street from me right now, angrily bossing around your minions. Or, you could be sarcastically mistreating your valued vendors. Maybe you are studiously ignoring that emailed estimate because it is complicated.


I am happy to hire your disgruntled, mistreated, underpaid and under-appreciated employees. They have experience in the industry and, under proper direction and with TLC, will actually grow into loyal, productive, responsible and competent teammates.

You make me look good to MY valued vendors because I treat them professionally, I’m organized and well-prepared when I call or meet with them, and I pay them on time! What a concept.

Helping your customers is truly a pleasure! They’re always pleasantly surprised when, after dealing with you for a few months or years, they realize that not all printers are short tempered, condescending, slow to respond and unprofessional. The comparison never fails to make me look like a million bucks!

So, keep on doing what you’re doing, don’t make any changes at all, and don’t be introspective and ask, “Is he talking about ME??” I know it’s hard to improve yourself when you are so busy leading your printing company into bankruptcy.

I’ll be sad when you close, because only the strong will survive and it will be that much more demanding for me to look good compared to the remaining worthy competitors. But that’s OK, too, because I love rising to the challenge!

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