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Ultimate Insights

By InfoTrends

About InfoTrends

InfoTrends is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. Based in Weymouth, MA, it has a global network of offices throughout the United States, Europe, and Asia, providing clients with an international view of industry trends and developments.

InfoTrends also offers the “Ultimate Guide Online”—a resource for print service providers to help make informed software and hardware investments. These solutions guides cover Web-to-print, cross-media marketing, enterprise document composition, and variable data publishing software solutions, as well as cut-sheet and roll-fed digital print hardware. These interactive guides enable firms to quickly research, compare and evaluate currently available offerings across hundreds of key attributes.

Software-as-a-Service Gains Traction with Printing Firms

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Competition is forcing print and marketing service providers to expand their offerings and build new services at a brisk pace. Software is a key enabler to adding such services. However, many printing firms struggle to procure the resources needed to effectively develop and roll out software-driven services.

This conundrum has prompted firms to “rent” or “subscribe to” solutions from providers that sell Software-as-a-Service (SaaS) in order to gain required computing power. The benefits of using SaaS include a universally accessible Web-based interface, reduced start-up costs, and decreased risks in developing and launching new services.

Last year, InfoTrends, in partnership with the North American Publishing Co. (NAPCO), the publisher of Printing Impressions magazine, surveyed 153 print service providers regarding their knowledge and use of software delivered through a SaaS model.

Survey Says: Web-to-Print Tops SaaS Apps
One of the most interesting findings of this survey is that nearly a quarter of the firms surveyed that subscribe to software through a Software-as-a-Service model subscribe to Web-to-Print software. SaaS has become an ideal delivery method for Web-enabled print services as it allows a service provider to quickly and affordably set up an online storefront.

Cross-Media Another Popular SaaS Purchase

Cited by 50 percent of respondents, the second most popular software category that respondents reported accessing through SaaS was multi-channel communication solutions. This finding speaks to the nature of how printing firms are diversifying their services mix to include cross-media marketing services.

Other software categories that have seen SaaS adoption include production workflow management, customer relationship management (CRM), and variable data publishing (VDP).

The printing industry in general is keeping up with other business sectors in its adoption of Software-as-a-Service. InfoTrends expects that over the next five years, SaaS software delivery will become even more common as more solutions will become SaaS-enabled.

Looking to Invest in Web-to-Print?

Through, InfoTrends offers its “Ultimate Guide Online”Opens in a new window—a powerful tool that enables printers to investigate and compare details of Web-to-print, variable data and multi-channel communications software solutions in the market. We offer two levels of access to fit printers’ needs. You can sign up for a free account to access a high level of information on each software and hardware product category covered.

When making important software investment decisions, premium access can be used to obtain a much deeper level of information on these products. Priced at $59.95, premium access includes 30 days of access to information such as pricing, training and granular functionality, as well as value-added analysis from InfoTrends analysts.

The guides were developed to offer printers an easy-to-use reference tool to help in the decision-making process that will have an impact on their businesses for years to come.

Check out the guides and let us know you what you think. Send your feedback to

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