Giving honest feedback is often a failing of managers. Company culture can go adrift if the owner/manager does not proactively reinforce the behavior that supports the company culture. This goes for criticism, as well as compliments. Fixing or changing the behavior of subordinates or even peers is tough for managers. Using quick coaching techniques can go a long way to change or reinforce behavior.
"The One Minute Manager," by Kenneth Blanchard and Spencer Johnson, is one of my favorite business books. It’s a short read and gives useful advice on coaching. Few managers and small business owners really practice the concepts in this excellent and practical business sense book. Here are a couple of ways we should apply them:
We can’t change basic personalities, but we can alter behavior if we are proactive in dealing with both negative and positive instances. We have the right and the responsibility to form our companies with the values and a culture to which we subscribe. Why let our company drift toward values that we do not believe in? One minute coaching can be a valuable tool if we learn to practice it regularly.
If you have not read "The One Minute Manager" or other books by Blanchard, I suggest you do. If you have read them, read them again or at least scan the key points. They are filled with business sense and sensibility.