Roy Grossman

IN 2002, I spoke at an industry gathering lamenting the dwindling profit margins in the printing industry as a result of the post 9/11 economy, the post-Y2K phenomena and the then-new concepts of e-commerce, reverse auctions and corporate RFIs. I was cautiously optimistic about an economic recovery, but concerned that we, as an industry, would not be able to harness the momentum behind a recovery and convert it into growth and profits.