Let me share a true story that demonstrates how customer service is a real art form, and how it brought our business to the next level.
Philip Beyer
Envision your business absent of any chaos. I call that a Symphony of Order Business. Yes, it can be done!
As a small business owner, making those dreaded sales calls is likely terrifying. But you might consider the alternative — no sales.
Although mistakes and miscommunications in the printing industry may not be life threatening, they’re more costly than you might think.
Most people hate micro-management … someone constantly looking over their shoulders, telling them what steps to take next.
Why do certain business owners still choose the micro-management, hands-on everything, method of running their business? Watch here!
Owners often hire based on a gut feeling. Experience has shown that doesn’t always work out. The Applicant Processing System can help.
As business owner, wouldn’t it be great if you could clone yourself two or three times? See how others did it right here.
The pain of being average plagues most small business owners. But “being average” is a preventable condition. See how right here!
How do you get employees to use quality control checklists and follow procedures? Watch for the shocking answer.
One of the top frustrations for business owners is when employees stop using company procedures without notice. That can be fixed.
Are you an owner who doesn’t trust handing off responsibilities to others? There are several reasons for that. Watch and see!
Starting a business often comes with mistakes and miscommunication. But there is a permanent solution. Philip Beyer shares it here.
Has a key employee quit? They most likely had important knowledge of key business processes that others lacked. Here is a fix for that.
For many business owners, burnout begins day No. 1 of ownership. Philip Beyer shares strategies to prevent burnout and ease the burden.