Kelly Mallozzi

Kelly Mallozzi

Now working as a consultant, Kelly sold digital printing for 15 years so she understands the challenges, frustrations and pitfalls of building a successful sales practice. Her mission is to help printers of all sizes sell more stuff. Kelly’s areas of focus include client recovery, retention and acquisition, and marketing communications projects.
Kelly graduated from the University of Michigan with a degree in Political Science and, among other notable accomplishments, co-founded the Windy City Rollers, a professional women’s roller derby league.

Spice Up Your CorporateSpeak – PLEASE!

I’ve been thinking about all of the words and phrases that become part of our cultural lexicon—like "bestie" for best friend and "selfie" for taking a picture of yourself pretty much for the express purpose of sharing it on social media—and so I got to thinking about the corporate phrases that I love to hate, and ones that I actually love. So here are some that are so tired they should be permanently put to bed.

Best of Series: The Waiting Game - Short Attention Span Webinar

The quote has been sent. Now the waiting begins. Two days go by and you call to follow up. Nothing. You call again tomorrow. Nothing. Twice more within a week. Same results. How long do you go? When do you quit? And could this have been avoided entirely? That’s what Bill and Kelly have in mind in today’s Short Attention Span Webinar.

Deep Thoughts by Kelly

I bought a house yesterday. I move on Saturday. And as such, my brain is mushier than a pound of overcooked peas. So I thought that rather than take another week off this summer, I thought I would regale you with just a few of the random thoughts that go traipsing through my mind at the odd time when I actually have a moment of silence.

Best of Series: How to Overcome Objections - Short Attention Span Webinar

You know their coming. You can sense their presence all around you. They’re like sharks in the water and they smell blood. They're objections and you need to know how to fend them off, or else they will eat you alive. In this week’s 'Best of' Short Attention Span Webinar, Bill and Kelly will give you ammunition and ideas for surviving the assault.

The New Guy (Or Girl)

There was a short article in a recent issue of The New Yorker about how a startup company treated interns, many of whom were working remotely in other parts of the world. And as usual, it got me thinking: How do YOU treat your new hires?

Best of Series: Overcoming Sales Fear - Short Attention Span Webinar

You know you need to. Occasionally you even want to. But you are terrified and that is keeping you from doing it. If you could just beat back the terrors involved in doing it, your business will grow. It’s sales and it’s scary and it’s the subject of this week’s SASW by Bill and Kelly.

When Life Gives You Lemons...I Hope You Like the Color Yellow

Sometimes it’s just dark. No amount of positive thinking, happy place tripping, or getting a drink with your bestie is gonna pull you out of these dregs. Maybe you just lost an account, or your favorite co-worker just gave her notice, or your boss just reamed you because your numbers are off 12 percent from last year.

Best of Series: How to Be Remarkable! - Short Attention Span Webinar

Of all the things you wanted to be when you grew up, was "remarkable" one of them? Probably not. But as a salesperson, becoming remarkable is a worthy goal. Find out why in this week’s Short Attention Span Webinar "Best of" series with Bill Farquharson and Kelly Mallozzi.

Five Things to Tell a Customer - Short Attention Span Webinar

Before you shift your attention from your existing client base to the development of new accounts, it is important to shore up relationships. The last thing you want is for a customer to think, "I am being taken for granted" and accept one of the many appointment requests they receive each day. So, in this week’s Short Attention Span Webinar, Bill and Kelly will give you five "must" discussion points that you’ll need to cover to give yourself some relative peace of mind.

The Screw Up - Short Attention Span Webinar

Oh no! You’ve messed up a job. The customer is ripping mad and you a great position to solidify your relationship and come out better because of the problem than if it had never happened. Wait, what? What are Bill and Kelly talking about? Find out in this week’s Short Attention Span Webinar.