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The UPS Store Now Nation's Largest Online Printing Network

September 14, 2009
SAN DIEGO—September 14, 2009—Today, the nation's largest franchise network of retail shipping, postal, document and business services centers announced the first phase of its new online printing solution. With more than 4,400 locations, The UPS Store franchise anticipates its sheer size and accessibility will position it as a leader in the online printing arena.

"After reviewing the research and listening to our small-business customers, we realized there is a real need in the marketplace for an online printing platform that is easy to use, provides functionality geared to small businesses, and is supported by a convenient network of physical locations," said Stuart Mathis, president of Mail Boxes Etc., Inc. (MBE), franchisor of The UPS Store brand. "Nobody can match the size and scope of our network or the commitment of our franchisees."

Every aspect of the user-friendly program is built from the small-business perspective, with the ability to work on the fly and manage print production from any computer with Internet access. Unlike competitors' online printing platforms, The UPS Store solution provides a one-page view with a pull-down, accordion-style menu, eliminating the need for the user to navigate back and forth when choosing printing options. The user actively pages through a document preview, selecting print options such as paper, binding, covers, etc., which are applied in real time. Furthermore, by allowing customers to distribute information or documents first and then print at the point of need, the solution reduces cost and environmental impact.

Although the platform is geared to small business, it's also a convenient way for schools, churches, other organizations and the general consumer to manage their print needs. Planned future additions, such as wide-format printing for graphics, banner and poster applications, and an integrated shipping function will create even more appeal.

The UPS Store franchisees, like Ismael Hernandez, are eager to begin offering this new service.

"I was initially attracted to The UPS Store franchise because of the opportunity for growth built around serving the small-business community," said Hernandez. "The online printing program convinced me this was an organization that was committed to providing its small-business customers with all the products and services they need."

To access the program, the user simply logs onto theupsstore.com/print, uploads a new document or multiple documents, selects printing options (paper, binding, etc.) and chooses a convenient participating location for pickup as well as the desired date and time for completion. On the initial use, the first-time customer creates a profile, establishing a secure workspace and a virtual "filing cabinet" for future reprints. Each job is assigned a number, allowing the customer to track the print job from beginning to end. Payment is taken online, making pickup at the center quick and easy.
 

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