Survey Advantage Recognizes Top Franchise, Independent PrintersDecember 16, 2013
The Print Buyer Satisfaction Index (PBSI) is the most comprehensive measure of print and sign buyer loyalty available in the printing industry. The PBSI is a compilation of all feedback gathered by hundreds of printers participating in CustomerPulse. The survey data is published to benchmark performance and enable printers and sign makers to react quickly to customer feedback.
Please see tab to the upper right to view the winners by category or peer group.
About Survey Advantage
Founded in 2001, Survey Advantage is the leader in customer research design and administration. As the pioneer in online surveying, Survey Advantage remains exclusively focused on gathering and disseminating customer intelligence. A recognized industry leader, Survey Advantage has earned the endorsement of several national organizations and is considered an expert in customer and market research. The vision of the PBSI is to improve industry performance through reliable real-time buyer satisfaction benchmarking.
Source: Survey Advantage.