Great Lakes Integrated Honored for its On-Time Delivery
CLEVELAND—March 14, 2012—Great Lakes Integrated was recently honored for its exceptional delivery track record by its long-time client, Ridge Tool Company. In 2011, Great Lakes achieved over 99.1 percent on-time, in-full and accurate deliveries with Ridge. Over the past five years, Great Lakes has achieved that standard with an on-going rating over 97 percent.
“We’re extremely honored that Ridge singled us out as one of their top suppliers,” said Great Lakes senior vice president Dean Hanisko. “We take great pride in delivering a top-notch product to all of our customers, but to be recognized by such a well-respected company means a great deal to our organization.”
Over the past 10 years, Great Lakes Integrated has continued to improve its service level with the tool company. As part of their commitment to help the Ridge Tool Company, Great Lakes Integrated introduced a technology solution using AKSESS, a unique marketing and media management communications tool. This web-based application enables Ridge to manage its marketing initiatives and collateral in a permission-based environment.
An online inventory management system, backed by a dedicated team at GLDirect, ensures a smooth transition between new orders placed and distribution. The document and inventory management tools enable Ridge to take control of materials right from their desktop.
In addition to providing Ridge with the state-of-the-art AKSESS system and fulfillment support, Great Lakes also handles other traditional and online marketing communications solutions for Ridge, including:
- High-end brochures
- Product support materials
- E-commerce solutions for the famous RIDGID tool calendar
About Great Lakes Integrated
Based in northeast Ohio, Great Lakes Integrated is comprised of three divisions: Great Lakes Print, a leading full-service printer; GLDirect, a MFSA certified database management and fulfillment center; and AKSESS, offering the latest technologies to provide instant Internet access to all brand-building assets. A proven leader and innovator in graphics communication and marketing support services, Great Lakes Integrated helps communications professionals optimize their marketing communications investments.