: 21st Century Printing

Pictured (from the left) are Dan Rice, Julie Nelson, Jared Tanner,  Andrew Field, Marne Reed, Emma Fuller, Wyeth Windham and Field’s dog Jesse.

The PrintingForLess family includes, from the left (standing): Julie Currence and Jeff Brady. Seated are Terra Bippes (with Kepler Jacobik), Andrew Field (holding Spencer Reed), Jesse the dog, Rachel Wrigley and Marne Reed.

PrintingForLess team members interact with one another and clients. Their three-person CSR teams are ideal for making the customer experience easy and positive.

Matt Gonzales awaits product on the output end of a Heidelberg Speedmaster. In foreground is Tammy Jones. Co-worker Bradford Holmes stands back by the U.S. flag.

Let’s turn back the clock a few years. Andrew S. Field ambles into a Barnes & Noble bookstore in downtown Seattle, in want of a newspaper.
Behind the counter, Field spots a less-than-enthralled cashier, a twenty-something whose dead-eyed glaze would’ve fit in well at the local fish market…in the “catch of the day” bin.

Field, a man who knows a thing or two about customer service, genuinely inquires, “Excuse me, but do you love your job?”

Trout orbs doesn’t miss a beat, replying, “Will that be all?” One wakeup call placed, one snooze bar tapped.

“It’s too bad,” Field observes, “that life is that way for some people.”

Andrew S. Field, founder of (PFL) in Livingston, MT, never had any grand designs about owning an online venture, let alone a printing company. But, one day in 1996, while fishing with an old buddy who was about to lose his job at an in-plant printer, the idea was floated to Field that he should take a stab at starting his own print shop.

It might have seemed like a career reach, considering that Field was selling auto supplies to repair shops at the time. But, he had worked in the industry back in the 1980s at Minneapolis-based Meyers Printing, as well as Sir Speedy. However, Field now resided in Montana, the sixth-least-populated state in the union.

“We did about a week’s worth of market research. There were only two other printers in the area. We felt like they were cutting a pretty fat hog, so I thought we could eat, too,” Field remarks.

In short order, he assembled a six-employee crew, shelled out $425,000 for a Heidelberg sheetfed press and sales quickly grew to $80,000 a month. But there was a reason why only two printers existed in a 100-mile radius. Print buyers were few and far between. Montana’s bread-and-butter industries, like agriculture and timber, didn’t drive print. The pig was not so big, after all.

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