New KBA Report Highlights Expansion and Partnerships with U.S. Print CustomersNovember 2, 2011
The final article profiling a North American customer is Marshall & Bruce Printing Company, in which KBA demonstrated its strong partnership during one of the most critical moments in the firm’s history. When the Cumberland River burst its banks in May 2010 the press room at Marshall & Bruce Printing Company, a commercial printing, packaging and fulfillment specialist in Nashville, Tennessee, was flooded to a depth of three feet.
The 145-year-old firm sits just across the street from the river, which reached nearly 12 feet above flood stage and topped out at 51.9 feet before the waters finally began to recede.
“One of our employees, Casey Johnson, came to our facility in the middle of the night and cut the electric,” says president Chip Smith. “That was a key decision and helped to save our company.”
“The most pressing problem was our Rapida 105,” Smith recalls. “KBA provided an incredible team of mechanics and electricians who stayed with us for seven weeks. They came into a very difficult situation, had great attitudes throughout the process, and saw the job through to completion. I am confident that we would not be back on our feet today without the focus and support from KBA.”
“When the press was first able to be turned on after the flood, we celebrated,” says Smith. “When the press printed its first sheets again, we celebrated. When the main computer began to work again, we celebrated. Our entire company revolved around our Rapida 105 and the high quality of work we produced. It’s the linchpin of our business.”
Download the 39th edition of KBA Report, Koenig & Bauer’s corporate magazine featuring trends and print applications from around the world. http://www.kba.com/fileadmin/user_upload/KBA_Report/KBA_Report39_e.pdf
About KBA North America
KBA North America is located in Dallas, and a member of the KBA Group. Established 194 years ago in Wuerzburg, Germany, Koenig & Bauer AG (KBA) is the oldest and second largest press manufacturer worldwide. KBA's banner, 'People & Print', reflects its dual focus as a leading innovator for print entrepreneurs. The group's product range is the broadest in the industry; its portfolio includes commercial and newspaper web presses, sheetfed offset presses in all format classes, special presses for books, inserts, banknotes, securities, metal-decorating, smart cards; CDs and DVDs plus inkjet and other coding systems.