Marshall & Bruce Printing Rebounds After Devastating Flood
January 31, 2011
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“A disaster of this kind is devastating for any business,” says Chip Smith, president of Marshall & Bruce Printing. “While the clean up, our customer’s work, all of our supplies and equipment, and insurance were very important, the most pressing problem was our Rapida 105. If we couldn’t repair or recondition the press, we didn’t have a business.
“KBA came to our aid and provided an incredible team of mechanics and electricians who stayed with us for seven weeks. They came into a very difficult situation, had great attitudes throughout the process, and saw the job through to completion. I am confident that we would not be back on our feet today without the concentrated focus and support from KBA.”
The 145-year-old printing firm sits across the street from the banks of the Cumberland River, which reached nearly 12 feet above flood stage and topped out at 51.9 feet before the waters began to finally recede. Hundreds of people were rescued from their homes by boat and canoe. Thousands of residents were displaced and hundreds of businesses were flooded, along with extensive damage to the Grand Old Opry, the Schermerhorn Symphony Center, and the Opryland Hotel. Marshall & Bruce was the only printing firm to be affected.
It all began the first weekend of May. After 12˝ to 17˝ of rain fell in a 36-hour period, Smith felt his company was safe. The rain had ended and the river waters had not crossed the road.
“One of our employees, Casey Johnson, came to our facility in the middle of the night and cut the electric,” notes Smith. “That was a key decision and he helped to save our company.”
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