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John J. Zugale, Former C.P. Bourg National Service Technician, Passes Away

October 19, 2009
HALIFAX, MA—October 19, 2009—John J. (Jack) Zugale, the National Service Manager for binding and finishing equipment supplier C.P. Bourg for 27 years until his retirement in 2007, passed away October 17, 2009 at age 66 after a short illness.
Mr. Zugale was born in Framingham, MA and attended schools there. After graduating from high school, he served in the U.S. Navy from 1963 to 1967, during the Vietnam War. Following his Naval tour of duty in 1967, he joined the Boston office of the A.B. Dick Company in Waltham, MA where for many years he drew on his unique interpersonal skills and keen aptitude for mechanical engineering as a Technical Service Representative, eventually moving to the Chicago headquarters and serving as National Technical Representative.
In September 1980, Mr. Zugale joined C.P. Bourg Inc., becoming the company’s first National Service Technician as well as the first person hired by C.P. Bourg’s newly appointed EVP and General Manager Richard Trapilo to staff the Belgian manufacturer’s new American operations. Despite his “national” job title, Mr. Zugale’s expertise with mechanical systems and ebullient personality took him throughout North America and occasionally to Central and South America. He also taught technical training classes for many years during his tenures at A.B. Dick and C.P. Bourg.
“Sadly Jack Zugale, C.P. Bourg’s first technical manager in North America, passed away from cancer. Jack was and always will be the best technician ever in the industry. He was a brilliant, brilliant technical guy who could fix anything – with or without a manual. His friendly ways will be sadly missed,” said Mr. Trapilo.
“Jack Zugale always had time to solve a technical problem – even if he got a call at 10 o’clock on a Friday night,” said C.P. Bourg Vice President of Sales Donald Schroeder, who worked with Mr. Zugale at A.B. Dick for several years prior to joining C.P. Bourg in 1984. “He was just that kind of guy.”
“Jack had an incredible mechanical knowledge – and electrical knowledge for that matter – and it was always amazing to experience how he thought and taught,” recalled C.P. Bourg’s Director of Branch Operations Jim Tressler, who worked with Jack from the time he joined C.P. Bourg in the early 1990s.  “He was a legend in this business. Everybody knew him and everybody loved him. He was just an incredible guy – an unbelievable human being.”

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