Job Ticketing in the Electronic Age

Job tickets—which have been around since Gutenberg, if only in an elementary form—have evolved from handwritten envelopes to computerized, customized, global documents. In the new millennium, that evolution continues as job tickets are transformed from mere digital versions of their paper-based predecessors to virtual windows in the production process.


“Our crystal ball indicates that, not only will print buying on the Internet become widespread, but also, in many cases, the management systems that the printer uses [such as those for electronic job ticketing applications] will be run totally over the Internet, as well,” says Carol Andersen, president of Micro Ink, providers of the Enterprise management system. This crystal ball prediction, she says, is why all of Micro Ink’s developmental efforts are being directed toward “Internet readiness” and accessibility of its Enterprise management system.

Top Trends in Electronic Job Ticketing

Interfacing with e-commerce by linking dotcom company products with management systems;

Integrating the electronic job ticket with digital asset management systems;

Standardizing the communication with job management systems;

Communicating in two directions: between press and prepress;

Collaborating on JDF standardization;

Customizing job tickets;

Incorporating flexibility; and


Future Trends

Print buying on the Internet will become widespread.

Many printing industry management systems will be run totally over the Internet.

“We believe that print buyers in the large, Fortune 1000 companies will be the early adopters of e-commerce for printing,” she says. “Small business owners will begin to do this kind of buying after the waters are tested.”

Along with e-commerce has come the emergence of procurement-related dotcom companies, reports Andersen, noting that this is the most far-reaching trend to affect the electronic job ticketing market.

E-commerce Interfacing
“Links are being established between the dotcom company’s products and the management systems, whereby a buyer can place an order on the Internet and that order will be submitted directly into a management system database. Once an electronic order reaches the management system database in order entry, then the electronic job ticket is populated with the job information and is viewable throughout the shop,” explains Andersen. She notes that Micro Ink uses its own Web browser tools for this application, but is currently working with dotcom companies on interfaces to its database engine.

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