InfoPrint Solutions Co. Demonstrates ADF Leadership with New Customers, Unique Tools and Top Industry Rankings

Company sees consistent growth and customer acquisition due to next-generation technologies enabling cost reduction for users

BOULDER, Co—April 5, 2010—InfoPrint Solutions Co., a joint venture between IBM and Ricoh, today launched new support tools and educational materials for Automated Document Factory (ADF) users, while demonstrating ongoing leadership with the announcement of additional ADF customers around the world. This activity underlines InfoPrint Solutions’ ongoing dominance in the print-to-mail automation sector, due to its combined approach of customer education and technology innovation.

A recent IDC survey found that 68 percent of respondents receive their ADF solutions from InfoPrint Solutions.* The IDC survey also highlighted that nearly three-fourths of U.S. respondents see value in an Intelligent Mail® implementation that is integrated with an ADF solution and expect to see new government regulation around customer communications by 2012. InfoPrint Solutions’ ADF offerings address these needs by establishing communication delivery systems based on the InfoPrint ProcessDirector (IPPD) workflow platform, and supplying a blend of add-ons tailored to each individual client with custom support from the experienced InfoPrint Solutions Professional Services.

Today marks the official launch of InfoPrint Solutions’ ADF-specific blog site, Led by experts within the company, this blog highlights real-life successes across the industry, while elaborating on considerations for streamlining operations and increasing productivity. will encompass video, RSS and Twitter feeds to create a one-stop shop for those looking to learn more about ADF around the world.

InfoPrint Solutions today also unveiled its ADF ROI Calculator, a simple, intuitive tool that instantly highlights the significant cost savings companies can realize by integrating a comprehensive ADF workflow. The calculator comprises an online questionnaire focused on analyzing the customers’ current environment, and provides results tailored to specific customers. The ROI calculator is the first step in a multi-level study that InfoPrint Solutions performs on each engagement. IT Managers and mailroom operators can visit the InfoPrint Solutions YouTube channel for a tutorial video on how to use this ADF ROI Calculator. First deployed in the US market, the calculator is being translated to Brazilian Portuguese, Chinese, Japanese and Korean.

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