Hybrid Software Launching Five Order Lifecycle Management ProductsSeptember 7, 2011
OLM is a familiar concept in supply chain and retail applications, but it is a new and much-needed concept in the printing industry. Over the years, the nature of orders for printing, packaging, and prepress has changed drastically. In addition to traditional quotations and print bidding, graphic arts companies now receive orders from numerous web-to-print portals, online search engines, computerized EDI procurement systems, and many other sources.
These ordering methods are not generally compatible with the “quote-to-order” model that is provided by traditional print MIS systems. In combination with the trends toward fast turnaround times and shorter run lengths, order management has become a critical problem for printers and prepress providers in every segment of the industry. Hybrid’s products address the entire production workflow, from online ordering to delivery, and can interface with most leading MIS systems, databases, and production systems.
“Order Lifecycle Management (OLM) is the missing link to streamline the entire production process, and Hybrid’s software products perform that function by linking directly to the pre-press equipment and workflows as well as planning, accounting, administration software and databases that printers and trade shops already operate,” says Mike Rottenborn, president and CEO. “OLM provides a completely new way to integrate a company’s existing hardware, software and workflows. By treating integration as a product, printers have, for the first time, the opportunity for low cost of ownership in this area.”
Over the years, Hybrid has changed from an integrator to a custom software developer, and finally to a product-driven enterprise software company. Five new Hybrid Software products will be demonstrated at Graph Expo next week. All of Hybrid’s products operate via web browser technology and provide vendor-independent solutions for Order Lifecycle Management based on industry standards such as JDF/JMF and SQL.
Graph Expo will be the worldwide launch platform for Hybrid’s FrontDesk portal, which is the interface between the printer or tradeshop and their customers. It provides a web-to-print portal that offers customers powerful file upload and download facilities, plus comprehensive job interaction from on-line ordering through all stages of tracking, proofing and approvals to delivery of the completed work. Optional components of FrontDesk include integrated soft proofing and annotation systems from industry-leading vendors, on-line editing and variable data, and powerful campaign management and store profiling tools for high-volume retail applications. FrontDesk is a completely new product that replaces the older GoPrint portal in Hybrid’s product line.