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Diamond Marketing Adds InfoPrint 5000 to Drive Its Direct Marketing Services

December 20, 2010
BOULDER, CO—Dec. 20, 2010—InfoPrint Solutions, a Ricoh company, announced that Diamond Marketing Solutions (DMS), a full-service critical communications, direct marketing and fulfillment solutions provider, has selected the InfoPrint 5000 color inkjet system, InfoPrint ProcessDirector and InfoPrint Solutions Professional Services for its print and mailroom needs. DMS sought a complete, end-to-end solution that addressed its scalability, workflow and professional services demands. After a rigorous search, the company selected InfoPrint Solutions due to its globally-recognized inkjet leadership, proven workflow applications and dedicated services team.
 
Prior to this installation, DMS produced its documents using pre-printed forms run on multiple cutsheet printers. This approach called for large warehouse space to store the forms. Also, due to the numerous printers, its print environment was not streamlined or automated. After evaluating their operation, DMS realized that this was not sustainable, efficient or cost-effective. Consequently, it began to seek alternative options to provide them with flexibility, scalability and versatility.
 
“Our customers have always looked to DMS for innovation, versatility and accuracy. We looked to streamline our operations and automate our processes while enabling support for techniques such as TransPromo, and the clear choice for a partner was InfoPrint Solutions,” said James Renella, senior vice president and general manager, Critical Mail, Diamond Marketing Solutions. “Across a range of industries around the globe, InfoPrint Solutions’ inkjet technology is the market-leader, its workflow enables lower costs and greater revenue opportunities and its professional services team is a proven partner. In the end, there was no better choice.”
 
DMS selected the following InfoPrint Solutions offerings:
 
• InfoPrint 5000—a production continuous forms digital inkjet system that uses state-of-the-art, proven drop-on-demand technology. The family of InfoPrint 5000 solutions provides customers extensive investment protection across a flexible range of color and monochrome configurations, all with exceptional print quality, reliability, and scalability. The solution is an ideal choice for producing a broad variety of applications, including transactional documents (e.g. statements); precision marketing pieces; direct mail; short run or customized books; and other commercial documents.

• InfoPrint ProcessDirector—the industry’s leading workflow automation and print management software that manages an end-to-end output process from a single point of control. With this solution, DMS can streamline and automate its overall operations. Customers who implement InfoPrint ProcessDirector as the platform for their Automated Document Factory solution lower operational costs and improve production integrity, often experiencing ROI in 12-18 months. A recent IDC survey found that 68 percent of respondents receive their Automated Document Factory (ADF) workflow solutions from InfoPrint Solutions.
 

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