Customers Endorse Heidelberg Systemservice Maintenance Program
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Like Systemservice 36plus, Heidelberg’s full-service program far exceeds the industry standard with a schedule of benefits that includes:
• Full coverage of all needed repairs, including travel costs
• All repair service parts in connection with work performed by Heidelberg service technicians
• All software updates for the duration of the program
• eCall intelligent notification system providing a quick and qualified callback
• Expert technical support
• Direct Priority Access for quick answers when you need them
• Web-based Remote Service for fast problem resolution
• 5,500 hours per year additional availability through the Global Expert Network 24/7
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