Digital Digest: Canon Solutions America’s One-Year Anniversary Event

Francis McMahon, vice president of marketing for Production Print Solutions, noted that U.S. customers printed 69 billion pages in 2013.

Canon Solutions America and Canon U.S.A. executives took questions from attending journalists and analysts, and offered updates on the company’s progress.

CSA’s Eric Hawkinson moderated a customer panel featuring, from the left, John Zulli, ARC Document Solutions; Mike McCombs, RevSpring; Steven Strooh, Beeline and Blue; and Tom Harter, Microdynamics Group.

DELRAY BEACH, FL—It’s been a year since Canon Business Solutions and Océ North America were consolidated into the newly created subsidiary Canon Solutions America (CSA). To celebrate the anniversary, Canon held a press event here last month. Canon executives offered updates on the company’s progress to industry journalists and analysts; a panel of customers discussed the role that Canon technology has played in their success; and visitors got to see Canon technology in action at the company’s Customer Experience Center in nearby Boca Raton. (Use Layar app to see video on event.)

CSA President and CEO Toyotsugu Kuwamura lead off by detailing how Canon accomplished the integration and combined the different sales groups successfully. CSA revenues reached $1.7 billion in 2013, he said, and the 2016 target is $2 billion. Other Canon executives also noted sales and market share growth achieved in their respective segments.

Francis McMahon, vice president of marketing for Production Print Solutions, added that U.S. customers printed 69 billion production pages in 2013. He pointed out that more than 800 types of media have now been certified to print on Canon digital printers, with more being tested all the time. “Over the course of 2013,” he said, “we’ve partnered with every single paper mill in the United States of America.”

The newest paper addition is a 45-lb. coated sheet for the educational book publishing market. A Crown Van Gelder (CVG) product called LetsGo Silk was formerly only available in Europe. Through its media lab in Poing, Germany, CSA worked closely with CVG to optimize the product for Océ inkjet platforms. The sheet is now available to North American customers through Gould Paper Corp.

On March 1, Canon Solutions America opened its own new media lab in Boca Raton, FL, designed for live testing across inkjet- and toner-based products. It will provide CSA the capacity to work with paper mills to test even more stocks with more inks, and much more quickly.

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