C & J Forms and Label Upgrades to EFI Monarch Business Management Software
FOSTER CITY, CA—Nov. 15, 2012—EFI announced that C & J Forms and Label, a long-run offset and flexo printer based in Fort Smith, AR, has selected EFI Monarch MIS as its business management software solution. C & J joins the majority of top printers in North America running MIS/ERP software from EFI, the leader in productivity software for businesses in the printing industry.
C & J was previously an EFI Hagen Print Management System customer and enjoyed success with the system and a great relationship with the EFI employees. “The people at EFI were so knowledgeable and helpful. If we ever had questions about the system, they were always there, ready to work us through them,” says J.C. Calvert, president of C & J.
However, the printer was aware that EFI’s Hagen PMS product was being transitioned into a legacy system and would be succeeded by the EFI Monarch Suite, and management decided to part ways and search out a new provider. They settled for non-EFI MIS software and Calvert says that company’s service, support and system capabilities were nowhere near what he was used to with EFI. Recounting the attempt to work with a company outside of EFI, Calvert says, “It was the worst experience we have ever had.”
It was not difficult for Calvert to decide what to do next. “We had been so confident with the Hagen system and the people at EFI that we didn’t even look around the second time. We knew upgrading to EFI Monarch was the right decision for us.”
C & J is back on track with EFI, the largest provider of MIS/ERP solutions for the printing and packaging industry. “It has been great to reunite with the team at EFI and we are looking forward to working with a trusted partner again,” said Calvert.
EFI Monarch fits the unique specifications of printing companies, and that cohesion minimizes the level of customization needed for success. From small print shops to the largest printing and packaging organizations, EFI productivity software helps companies run more efficiently and make smarter decisions.
EFI is a worldwide provider of products, technology and services leading the transformation of analog to digital imaging. Based in Silicon Valley, with offices around the globe, the company's powerful integrated product portfolio includes digital front-end servers; superwide, wide-format, label and ceramic inkjet presses and inks; production workflow, web to print, and business automation software; and office, enterprise and mobile cloud solutions. These products allow users to produce, communicate and share information in an easy and effective way, and enable businesses to increase their profits, productivity, and efficiency.